What is the difference between "firm" and "cushion-firm"?
The Serenade Organic Mattress comes in two firmness levels: firm, and cushion-firm. "Cushion-firm" means that it has firm support deeper down, so you will not sink into the mattress, but the surface will still feel soft and plush. If you are looking for a plush mattress, we recommend our EOS Organic Mattress
or EOS Pillow Top Organic Mattress
Does the Serenade Organic Mattress work with an adjustable base?
Does the Serenade Organic Mattress require assembly?
No. The Serenade Organic Mattress comes roll-packed, which means it just needs about a minute to expand and it is ready to go!
What is the difference between the Chorus Organic Mattress and the Serenade Organic Mattress?
The main difference is that the Serenade features a 2" layer of natural latex whereas the Chorus features steel microcoils.
Do the coils contain glue/adhesives?
No. Naturepedic utilizes a proprietary method of heat-sealing coils, removing the need for glues/adhesives.
Do other "organic" mattress manufacturers use glues/adhesives in their coils?
Yes. To our knowledge, Naturepedic is the only organic mattress manufacturer to offer adhesive-free coils across our entire line of mattresses. We know this because we had to invent a new technology and build our own equipment in order to do it! Adhesives are known to contain toxic ingredients. A typical mattress can contain up to 10 lbs. of adhesives. Beware of claims from other manufacturers stating that they don't use adhesives to "bind layers" together. This is a dubious claim as they are referring to the layers above the coils. It is deceptively intended to make you believe that there are no adhesives in the mattress. However, there are probably several pounds of adhesives in the coil system, which isn't considered part of the "layers." If it does not specifically state there are no adhesives in the coils, then there probably are! To learn more about deceptive marketing tactics and greenwashing, you can read our Ultimate Guide to Greenwashing and How to Avoid It
on the blog.
How long is the trial period?
How does the Serenade Organic Mattress ship?
The Serenade Organic Mattress ships via FedEx Ground. It is roll-packed, which means it is compressed before shipping. This makes it easier to get into your house and to its final destination.
Does compressing and roll/packing a mattress ruin it?
Actually, it is the opposite. The compression process "breaks in" the mattress at every point on the bed evenly, which makes it less likely that the materials will compress only in the places where a person lays. Also, roll-packed mattresses are usually more robust because they are built to handle the roll-packing process.
Do I need a foundation/box spring with the Serenade Organic Mattress?
No. The purpose of a foundation is to support the mattress above it and to bring the surface of the mattress to a height that is comfortable for getting in and out of bed. If you have a bed that comes with a supportive platform at the correct height, there is no need for a foundation. If your platform is made of slats, please ensure that the spacing between slats is no more than 3" apart. Slats that are spaced too far apart can create grooves in the bottom of the mattress over time.
Where can I try the Serenade Organic Mattress in person?
Check out our Find a Store
page to find a retail location near you.
Is the firm version of the Serenade your firmest mattress?
The firm version is pretty firm, but if you are looking for the firmest mattress we offer, we recommend the extra firm EOS Classic Organic Mattress
. Plus, an added benefit of any EOS Series Organic Mattress is that you can swap out the firmness layers if the firmness level is not quite right.
What is the maximum weight limit for the Chorus Organic Mattress?
Twin/TwinXL: 325 lbs
Full: 450 lbs
Queen: 550 lbs
King/Cal King: 700 lbs.